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Frequently Asked Questions

What insurance plans do you take?

Do you take payments?

How much will my treatment cost?

Do you place silver-mercury amalgam fillings?

What if I have pain or another problem over the weekend?

At what age should I bring my child in for their first dental visit?

Should I be in the treatment room when my child receives dental treatment?

Should I bring my child to the dental office when I receive dental treatment?

Do I really need the xrays?

What is the source of those beautiful landscape photographs hanging on the office walls?

What is the meaning of Dr. Shelley"s MAGD?

What is the difference of the DDS and DMD?




What insurance plans do you take? We participate in most PPO and Indemnity insurance plans. We do not participate in any HMO or DMO plans.
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Do you take payments? Patient copays are due at the time of service. We accpet cash, check, Visa, Mastercard, American Express, and Discover cards. Care Credit is also available with several payment options.
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How much will my treatment cost? After a complete examination, we will present you with a treatment plan, we will verify your insurance coverage, and then give you an estimate of anticipated out of pocket expenses.
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Do you place silver-mercury amalgam fillings? No. We utilize tooth-colored composite resin fillings.
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What if I have pain over the weekend? Please call the office, 623-362-9616.
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At what age should I bring my child in for their first visit? If you believe that there is a dental problem, we will see anyone of any age. However, most child cannot cooperate for routine examination, xrays, and cleaning until age four.
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Should I be in the treatment room when my child receives dental treatment? During examination and diagnosis, we want to hear your concerns and answer your questions. However, during treatment (including cleanings), we need to give full attention to your child and our patient. Therefore, we ask you remain in the reception room.
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Should I bring my child to the dental office when I receive dental treatment? When you are in the dental chair, you will be unable to properly supervise your child. Unless your child is capable of sitting alone in the reception room, we request for your child's safety that they remain at home or with a sitter.
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Do I really need xrays? Xrays are an essential part of a complete dental examination. We only take necessary and apporpriate xrays.
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What is the source of those beautiful landscape photographs hanging on the office walls? These beautiful outdoor scenes are the work of an award winning master photogapher and artist, Mr. Rodney Lough, Jr. He maintains galleries in four states: California, Nevada, Oregon, and Minnesota. (Following the link above will take you away from this website.)
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What is meaning of Dr. Shelley's MAGD? The "MAGD" stands for Master of the Academy of General Dentistry. Dr. Shelley achieved the highest Academy of General Dentistry honor, a professional designation that reflects a general dentist's ongoing commitment to provide quality care through continuing education.
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What is the difference of the DDS and DMD? The DDS stands for Doctor of Dental Surgery while the DMD stands for Dentariae Medicinae Doctoris (Latin for Dental Medicine Doctor). It depends on the dental school attended on which degree you received. There is no difference in the training or qualification of the dentist.
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